Frequently Asked Questions (FAQ) – Loan
What types of loans do you offer?
We offer Personal Loans, Business Loans, and Credit Line options.
Who can apply for a loan
Any salaried or self-employed individual with a stable income and good credit history can apply.
What is the minimum and maximum loan amount available
Loan amounts range from ₹50,000 to ₹5 Crore, depending on the loan type
What is the loan tenure?
Loan tenure ranges from 12 months to 84 months based on loan type and amount.
What is the interest rate on loans?
Interest rates range from 18% to 24% per annum, depending on the loan type and applicant profile.
Are there any hidden charges?
No hidden charges. All processing fees and other costs are transparently mentioned in the agreement.
How do I repay my loan?
Repay via EMI through auto-debit, UPI, or bank transfer.
Can I choose my EMI amount?
Yes, EMI is based on loan tenure. Use our EMI calculator for better planning.
What happens if I miss an EMI?
A penalty charge is applied, and it affects your credit score.
Can I change my EMI date?
EMI dates can be changed with prior notice, subject to bank policies.
Can I transfer my loan to another lender?
Yes, you can opt for a balance transfer if better interest rates are available.
Are interest rates fixed or floating?
We offer both fixed and floating interest rate options.
Are there any processing fees?
Yes, 1% – 3% processing fee is applicable based on loan type.
Are there any pre-closure charges?
Some loans have zero pre-closure charges, while others may have a nominal fee 4 to 5%.
What is the GST on loan processing fees?
A GST of 18% is applicable on processing fees.
Is my personal information safe?
Yes, we use end-to-end encryption for data security.
Can I request a loan agent’s assistance?
Yes, we provide dedicated loan advisors for assistance.
How do I contact customer support?
You can call, email, or chat with our support team.
Frequently Asked Questions (FAQ) – For Lenders
Who can become a lender?
Any individual or institution meeting the eligibility criteria can become a lender on our platform.
What is the minimum and maximum amount I can lend?
The minimum lending amount is ₹10,000, and the maximum depends on your risk appetite and investment strategy.
How does the lending process work?
enders choose borrowers based on their profiles, loan requirements, and creditworthiness. Once a loan is funded, repayments are made in EMIs.
What returns can I expect as a lender?
Returns vary based on loan types and borrower risk profiles, typically ranging from 18% to 24% per annum.
Is lending through this platform safe?
We conduct thorough borrower verification, risk assessment, and legal documentation to mitigate risks for lenders.
How do I receive repayments?
Repayments, including principal and interest, are credited directly to your registered bank account as per the repayment schedule.
Are my funds locked in once I lend?
Yes, once a loan is funded, the funds remain locked until the loan is repaid in full. However, some loans allow secondary market selling.
What are the risks involved in lending?
Risks include borrower default, delayed payments, and market fluctuations. We recommend diversifying investments across multiple borrowers.
Can I withdraw my money anytime?
No, funds can only be withdrawn after they are repaid by the borrower. However, reinvestment options are available.
How do I track my investments?
A dedicated dashboard allows you to monitor loan statuses, repayments, and overall portfolio performance.
Is my investment insured?
No, P2P lending investments are not insured, but we take measures to reduce risks through rigorous borrower screening.
Can I lend to multiple borrowers?
Yes, you can lend to multiple borrowers to diversify risk and maximize returns.
Are there any fees for lenders?
We charge a small processing fee on returns earned. The exact percentage depends on the investment type.
Can I set my interest rates?
In some cases, lenders can set their preferred interest rates based on borrower risk profiles.
Do I need a GST number to lend?
No, individual lenders do not need a GST number, but businesses may require one.
Can I lend as a business entity?
Yes, businesses and institutions can register as lenders after completing the KYC and verification process.