Privacy Policy 

Last Updated: 19/03/2024

Welcome to www.fundvibe.in . Your privacy is of great importance to us. This Privacy Policy describes how we gather, use, share, and protect your data when you visit our peer-to-peer (P2P) platform at  www.fundvibe.in. By accessing our services, you consent to the data practices outlined in this policy.

1. Information We Collect

We collect and process the following types of information:

1.1 Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Date of Birth
  • Address and Postal Code
  • Government ID (Aadhaar, PAN, Passport, etc.)
  • Employment Details and Proof of Income (if applicable)
  • KYC Verification Details (Know Your Customer regulatory requirements)

1.2 Financial Details

  • Banking Account Information
  • Payment Transaction Records
  • Credit Score Details (if necessary)
  • Loan or Investment History
  • Tax Identification Number (where required for reporting purposes)

1.3 Technical and Usage Data

  • IP Address
  • Browser Type and Operating System
  • Device Information
  • Log Files and Access Times
  • Referral URLs
  • Behavioral Data (User Activity on the Platform)

1.4 Cookies and Tracking Technologies

We use cookies, web beacons, and tracking technology to improve user experience, to gauge the performance of the site, and for security.

2. How We Use Your Information

We collect and use your information for the following reasons:

To verify your identity and comply with KYC and AML (Anti-Money Laundering) regulations

To enable lending and borrowing transactions on our website

To manage payments, withdrawals, and refunds

For risk assessment and creditworthiness

For customer service and grievance redressal

For improving website performance and security

To fulfill legal, regulatory, and tax requirements

To send promotional emails (if opted-in)

To avoid scams and maintain platform security

3. Legal Grounds for Data Processing

We handle personal data on the following legal grounds:

Consent: Users actively provide consent for information to be collected

Contractual Duty: To enable financial transactions

Legal Compliance: To be compliant with financial regulations and laws of reporting

Legitimate Interest: In fraud prevention, security, and customer service

4. Disclosure and Information Sharing

We do not sell or trade your information. But there are some situations we may be able to share the information you provide:

With Regulatory Bodies: To fulfill the financial regulations (e.g., RBI, SEBI, GDPR, CCPA, etc.).

With Payment Processors and Banks: To make payments securely

With Credit Bureaus: For establishing creditworthiness (if applicable)

With Third-Party Service Providers: To avoid fraud, confirm identities, and for analytics

With Legal Entities: Where there are disagreements, fraud investigations, or law enforcement requests

5. Data Security Measures

We have strict security protocols to protect your financial and personal data, such as:

End-to-End Encryption: All that’s sensitive is encrypted

Multi-Factor Authentication (MFA): Additional security at login to accounts

Periodic Security Audits: Compliance with Industry Standards

Secure Storage of Data: Encrypted cloud servers

Transaction Monitoring: Continuous monitoring to identify fraud

Even with these measures, no website is 100% secure, and we cannot provide absolute security.

6. User Rights and Data Control

Depending on your location, you have the following rights:

Get Your Data: Request a copy of what we know about you

Correct Your Data: Ask corrections to old or incorrect information

Delete Your Data: Request erasure of your personal data (in line with legal obligations)

Withdraw Consent: Opt out of marketing messages at any time

Restrict Processing: Use your data only for particular instances

7. Cookies and Tracking Policy

You can control cookie settings in your browser options. Disabling cookies may affect certain features of our site.

8. Risk Disclaimer

No Returns Guaranteed: P2P lending is dangerous and can lead to loss of investment.

User Responsibility: Users must make their own determination of risk before entering into transactions.

No Liability: We have no liability for losses on account of borrower defaults or movements in the market.

Regulatory Compliance: Users must comply with financial regulations in their nation.

9. Third-Party Links and Services

Our site can link to third-party services or ads. We do not control the privacy practices of these services and suggest you read their policies before giving them any information.

10. Retention of Data

We retain users’ data for no longer than is necessary to fulfill the purposes that are described in this policy and to comply with regulatory requirements. Data can be retained for tax, audit, and regulatory purposes for longer periods of time.

11. Amendment of This Privacy Policy

We have the right to make any changes to this Privacy Policy at any time. Any change will be updated on this page with a new revision date. The users are requested to read this policy occasionally.

12. Governing Law and Jurisdiction

This Privacy Policy will be governed by and construed in accordance with the laws of Madhya Pradesh, India. Any disputes arising out of or related to this policy shall be subject to the exclusive jurisdiction of the courts of Madhya Pradesh.

13. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

care@fundvibe.in
 By using our services, you consent that you have read, understood, and consent to the provisions of this Privacy Policy.